Connect & Thrive – Elevating the Conversation
Just down the hall from “Chad’s Diner” at this year’s National Auto Auction Association (NAAA) annual meeting in Indianapolis, the AutoIMS leadership team hosted a lively roundtable discussion with a full room of nearly 30 consignor attendees. The gist of the conversation? Getting focused on the problems that are worth solving.
“So often our clients approach us with a solution already in mind. When we explore the problems they are trying to solve, and how those problems ultimately tie to larger corporate objectives like profitability, the solution takes a better shape, and the value the client receives is multiplied,” said AutoIMS CEO, Venkat Krishnamoorthy.
That approach also helps steer AutoIMS to develop solutions that have broader appeal, lowering the cost of new tools for all clients. This is very apparent as it relates to the evolving network of industry vendors–beyond auctions and consignors–to which AutoIMS connects. Over forty 3rd party companies are already connected to AutoIMS, allowing clients to tap in to data sources and relieve the administrative burdens of transportation, insurance, repossession, titling, and many other process areas.
“We’re changing our mindset and lowering the barriers for new parties to get connected,” said AutoIMS Chief Technology Officer, Robert Williams. “We see the value it brings when clients can leverage AutoIMS connections to eliminate manual processes without developing direct connections.”
Shining examples can be found in the area of auto transport. AutoIMS already connects to nameplate transporters like Ready Logistics, CarsArrive, RPM, United Road, and more. These custom data integrations help consignors, auctions, and the transporters work together in a more automated fashion, avoiding manual data entry, and speeding the entire process of moving a car.
“But transportation is also an area primed for innovation and improvement,” added VP of Client Experience, Joe Miller. “In early 2020 we hope to release a new data specification to guide transporters and repo agents through a straight-forward, standardized, affordable two-way connection with AutoIMS.”
That approach to data standardization is one of the strategies that puts AutoIMS in the center of so many mission-critical business processes for the remarketing industry today.
“Evolving our 3rd party connectivity is now a priority based on what we’ve heard as we’ve become better listeners and enhanced our client conversations,” added Venkat. “When the client’s values are mutually understood, we are able to help achieve meaningful cost savings, better returns, enhanced compliance and more.”